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Privacy Policy

Revised: July 31, 2020

  1. INTRODUCTION

Our Privacy Policy describes how Cooper Global Ventures LLC, d/b/a go Cover (“go Cover”) collects, uses and shares data about you through our website located at www.gocover.me (the “website”).

Our Privacy Policy explains:

  • Data collected
  • How we use and share your data
  • Access to your data and your choices
  • Security of your data
  • Privacy rights
  • Consent to processing of personal data in the United States of America
  • Changes to our Privacy Policy
  • Questions and contact info

Privacy Policy Scope and Third Party Websites. This Privacy Policy applies only to data that we collect through our website. go Cover has links to third party websites that are not owned or controlled by us. It is important that you know that we are not liable for the privacy practices of these other websites. Be alert when you leave our website and observe the privacy statements of other websites to know how they collect and use your personal data.

Terms of Use. Please note that your use of our website is also subject to our Terms and Conditions. 

  1. DATA COLLECTED

Data You Provide

When you create or change your account, register to use our website, communicate with us, or purchase products and services, we collect data you provide. This data may include:

  • Name
  • Address
  • Email address
  • Telephone number
  • Payment data (credit card or debit card number, expiration date and credit card security code – solely for payment purposes)
  • Date of birth
  • User name and password

Messages sent directly to your physician are kept confidential and private and will not be collected as data by go Cover or affiliates.

Data We Collect Through Your Use of our Website

Google Analytics

We use Google Analytics to collect certain data about how you use the website. Google Analytics uses “cookies”, or files placed on your computer, to analyze how users use the website. You can find out more about Google’s data collection by visiting www.google.com/policies/privacy/partners/. Additionally, go Cover may use Google Analytics’ advertising features or other advertising networks to customize your website experience according to your interests. For more information regarding Google Analytics, see www.google.com/analytics/learn/privacy.html. To learn more about collecting data on your interests and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you opt out, you will continue to see ads, but they will not be based on your interests as per your past online activities.

Data Collected Through Cookies and Other Technologies

Our website ueses cookies, web beacons, and other technologies to receive and store certain types of data whenever you interact with our website through your computer or mobile device. A cookie is a small file that is sent to your computer when you visit a website. When you visit the website again, the cookie enables the website to recognize you. Cookies store things like unique identifiers, preferences and other data. You can preset your browser to refuse all cookies or to notify you of any cookies being sent, giving you an option to accept or reject them. If you block cookies, some website features or services may not function properly. Our website uses cookies to improve the quality of our services, including for storing user preferences and tracking user trends. (See, “Advertising” below.)

Restrictions Under the Age of 18

If you are under the age of 18, please do not attempt to register with us at this website. Do not provide any personal data about yourself to us. If we learn that we have collected personal data from a person under 18, we will promptly delete that data. If you believe we have collected personal data from someone under the age of 18, please contact us at care@gocover.me.

  1. HOW WE USE AND SHARE YOUR DATA

To Provide Products, Services, and Data. We collect data from you and we use the data to:

  • provide products and services that you order using our website
  • register and contain your online account
  • provide info that you request from us
  • contact you about your orders
  • process payment transactions
  • ship products to you
  • send you promotional materials or advertisements about our products and services
  • enforce our Terms and Conditions or other legal rights
  • provide targeted advertising to you
  • provide surveys and additional advertising and information for you

Sharing with Third Parties.

Healthcare Providers. Your personal data will be shared with physicians and relevant medical staff to facilitate your diagnosis and treatment.

Vendors and Services Providers. We may provide data to third party vendors and service providers that help us manage our website, process orders, and deliver products and services that you buy. These vendors and service providers will have access to your account information in order to provide these services, but when this occurs, we limit the amount of that information to the relevant service.

Corporate Affiliates. It is possible that we may share your personal data with our corporate affiliates who are subject to this policy and all applicable laws.

Advertising. We may use how you browse and specifics of how you shop in order to show you ads for go Cover or our advertising partners that are more relevant. We may use cookies and other information to provide relevant advertising to you. Interest-based ads may be presented to you while you are browsing our website or third-party websites not owned by go Cover.

We may belong to advertising networks that may use your browsing activity across participating websites. Currently, our website does not recognize if your browser sends a “do not track” signal to indicate you do not wish to be tracked. To learn more about targeted advertisements and your opt-out options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). If you choose to opt out, you will continue to see ads, but they will not be based on your interests as per your online activity.

Social Media. If you use third-party services–such as Facebook, Google, or Twitter–through the website, to login to the website, or to share information about your online activity with others, these third party services may be able to collect information about you and about your activity on the website. Additionally, they may notify other third-party services about your use of the website as per their own privacy policies.

Public Posts and Activities. If you choose to engage in public activities on the website, you should be aware that any information you share there can be read or used by others. Be careful when disclosing personal information as you engage in these areas. go Cover and affiliates are not responsible for your information shared in these public areas.

Your Consent. In addition to the information sharing and gathering described elsewhere in this Privacy Policy, we may share personal data with companies or individuals outside of go Cover when you have consented in written form.

Legal Action. We may share personal information with third party companies or individuals outside of go Cover if we have good-faith belief that access to or use of your information is necessary to:

  • Meet any applicable law, legal action, legal process or legal governmental request.
  • Pursue action to uphold our Terms and Conditions, including the investigation of possible violations.
  • Detect, prevent or pursue action for any security breach, fraudulent activity, or technical issues.
  • Lawfully protect the rights, safety, intellectual or physical property of go Cover and affiliates, our users, our customers or the general public.

Transfer in the Event of Sale or Change of Ownership. If the ownership or control of go Cover changes, or if we transfer assets or sell assets or website to a third party, we may transfer or sell your personal information at the same time. This change could be in the form of a merger, acquisition, sale or bankruptcy. If your information is so transferred or sold, the Privacy Policy would still be applicable unless you otherwise stipulate in written form.

  1. ACCESS TO YOUR DATA AND YOUR CHOICES

When you sign into your account and go to the My Account section of the website, you can view and update some of your personal information. If you have questions about your personal information or can’t update it on your own, you can contact us at care@gocover.me.

  1. SECURITY OF YOUR DATA

For your protection, we use standard security measures to protect your confidential information through physical, technical and managerial protocols. However, information theft is a potential threat with any online website and service, and ours is no exception. Therefore, we cannot guarantee the confidentiality of your personal information that is transmitted through our website and services. We cannot promise or guarantee that your information will not be breached or compromised in any way during or after transmission. By using our website and services, you agree to take responsibility to protect your own information and login. Additionally, you acknowledge that emails and other forms of communication are also not encrypted or protected and should not contain any personal information.

  1. PRIVACY RIGHTS

Any customers or users of go Cover website or services may request information once a year about how their personal information is gathered and shared, if at all, with any other third parties. To receive this information, send an email message to help@go Cover.com with “Request for Privacy Information” on the subject line and in the body of your message. At our earliest convenience, we will provide the requested information to you as a reply to your email message. Please note that information shared via email is not secure. Only information required by law to be disclosed will be sent to you.

  1. CONSENT TO PROCESSING OF PERSONAL DATA IN THE UNITED STATES OF AMERICA

The go Cover website and services are available only too citizens of the United States. If you reside in any country or jurisdiction outside of the U.S., please note the privacy information of how your personal data is stored and understand the risks inherent in transmission and storage. Countries outside of the U.S. may not provide the same level of security to protect your personal information. We will take reasonable safety measures to ensure your personal data transfers securely to other servers, but we cannot guarantee a breach will not take place.

  1. CHANGES TO OUR PRIVACY POLICY

Please be advised that our Privacy Policy may change at any time without notice. Your rights will be respected according to applicable laws. We will post Privacy Policy changes on this page and previous versions will be stored for you, if needed.

  1. QUESTIONS AND CONTACT INFO

If you have any questions or suggestions regarding our Privacy Policy, or if you need to contact us, please contact us at care@gocover.me.

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